Join GSA at ITEXPO to meet industry experts who will help you evolve your business, reduce costs and offer better customer management. Our pre-event workshop is being held February 12 at noon. Go here to register.
GSA is glad to sponsor the Telestrategies’ Communications Taxation event May 13-15 at the Phoenix Biltmore in Phoenix, AZ. In conjunction with the event GSA will offer a free State Regulatory (PUC) workshop the morning of May 13 on site. This informative workshop will cover the following items;
Public Utility Commission Technical Filing Requirements – While many content providers and outsourced service providers focus on indirect tax, compliance with state Public Utility Commissions does not get the attention that is needed. Your PUC license is a valuable asset of your business. Without focus on Regulatory Compliance this valuable asset can be lost or placed in jeopardy. This Workshop will focus on the technical filing requirements of PUC compliance.
Case Study in Public Utility Compliance – Regulatory compliance issues, the rules driving commission remittances and imposition based on license type are the focus of the session. We will also explore recent case studies and activity by the commissions to seek out non-compliant carriers. This session will map a path, that will avoid the pitfalls of non-compliance and focus on what each licensed carrier type should be prepared for.
Licensing with the Public Utility Commission (A Company Asset) – This session will focus on the various licensing requirements for specific carrier types. The presenters will share the highlights of the process to obtain an asset license for your business, focusing on requirements, process, pitfalls, timeline and cost.
To register for free please follow the following link. http://www.cvent.com/d/66qsc5/4W
We hope to see you there!
Global Strategic Accountants, LLC
GSA has teamed up with two other industry leading suppliers to provide a cohesive solution to Evolve your VoIP or CLEC business through greater control over customer DIDs. This unique offering allows VoIP providers to gain greater control over the port in and out of customers DIDs. In recent studies, findings show that the average VoIP provider can not only gain greater control over their DID’s but in most cases, it can also result in a significant increase in profit.
In 2016, the FCC changed the rule regarding qualifications for carriers who wish to manage their own DIDs. Prior to this ruling, only CLECs and ILECs could directly control DIDs, handle porting, gain access to local number pooling, and register to 911. Later in the year, the order was extended to VoIP and Wireless Carriers who register and qualify under the guidelines. In short, a VoIP or Wireless Carrier must be an Interconnected Carrier – either by their own infrastructure, or through interconnection agreements, and show proof that they can and will conform to the Numbering Database guidelines for managing the DIDs they possess.
Providers looking to enter this space, and take control of their numbering assets, are faced with an uphill regulatory battle on top of new administrative challenges. While it is now possible for VoIP and Wireless Carriers, the underlying requirements and procedural changes can be daunting and out of reach for most businesses without significant financial investment.
Porting.com has teamed up with Global Strategic Accountants, LLC (www.gsaudits.com) and Peerless Network(www.peerlessnetwork.com) to unveil a simplified method for VoIP and Wireless Carriers to scale their businesses through new revenue channels, reduced overhead, and enhanced control of their most important asset – numbers. This collaborative solution, aptly named VoIP Evolution, is a process by which providers can transition from a reseller to becoming an FCC-approved Interconnected VOIP Provider (IVP), establish wholesale interconnect agreements to gain access to the PSTN, and gain access to their own numbering resources for local and toll-free numbers.
Research has shown that there is significant cost savings associated with controlling numbering resources. Recurring DID fees are eliminated for numbers that are “on-net” (LATAs where the business has thousand blocks), and provisioning teams gain direct control of the pre-port (LSR) and port (SV Management) process, leading to greater customer satisfaction and faster activations. For numbers that are “off net” you still will have the ability to view and control activities with this program.
In a recent study performed by Global Strategic Accountants, LLC, a business with 15,000 DIDs under contract and 500 ports per month would realize an estimated monthly savings of $10,770. With return on investment being achieved in 2.79 months, the business would see an estimated $99,240 first year benefit and $116,172 benefit in the second year to devote towards additional support for managing the DIDs inhouse.
Together, through this collaborative solution, Global Strategic Accountants, LLC, Peerless Network and Porting.com, aim to grant local number control to providers who have yet to realize their most important business asset.
ABOUT GLOBAL STRATEGIC ACCOUNTANTS, LLC
Global Strategic Accountants, LLC was formed in 2002 with the goal of providing superior telecommunications consulting services and solutions to help clients meet their business needs. They are among the most recognized telecommunications consulting firms in the country and are a dynamic business spearheaded by industry leaders with proven track records of providing unparalleled first-class service to meet compliance and customer needs. Under their guidance, they are able to define clear objectives, deliver topnotch work, and meet deadlines to effectively provide assistance when businesses need it most.
From CSR/LSR to SV activation and every step in between, Porting.com features full-service solutions for local number porting, CSR/LSR, LSMS, and local number query. With the most technologically-advanced, user- and developer-friendly TPP management and SOA platform on the market, as well as the only provider to include APIs with each subscription at no additional cost, Porting.com is leading the industry in LNP automation.
The overriding goal at Peerless Network is to simplify the interconnection process of telecommunication systems and enhance competitiveness in emerging markets. Peerless does this by building solutions that help customers lower their costs, scale more efficiently, enter new markets faster, and improve the quality of service they deliver to their own customers.
ABOUT PEERLESS NETWORK
Peerless offers a complete line of tandem, end-office and value-added services designed specifically to enhance competitiveness in the telecom market. Long Distance Providers, Wireless Carriers, Cable Companies, CLECs, VoIP and Enhanced Service Providers and telecom-intensive Enterprises all rely on Peerless Network to provide high-quality and innovative services, at market-driven rates.
Beth Brandenstein; Global Strategic Accountants, LLC’s VP of Compliance Operations, has accepted a new role at GSA as the VP of Customer Success effective February 1, 2019.
Beth joined our company in June of 2010 and is GSA’s longest standing employee. At that time, Beth was tasked with managing GSA’s growing Regulatory Compliance practice and successfully navigated GSA through three acquisitions and the roll out of GSA’s compliance management software, RBO®
Beth takes on this new position as GSA announces additional practices and service lines designed to streamline the telecommunications Back Office Accounting and Compliance offered by GSA. As the VP of Customer Success, Beth will be redefining the role GSA plays in managing the financial reporting responsibilities for carriers serving North America. From: Migrations and Onboarding to; GSA’s Mergers and Acquisition Due Diligence to; Post Acquisition support projects. Beth will be leading a team to ensure that our customers are well served by the advice and professional support teams GSA offers.
Filling her role in Regulatory Compliance is Doug Hoff, Manager of Compliance Operations and led by Joe Solana, the President and COO.
The Regulatory Compliance Team will be lead by Joe Solana, President and COO and managed by Doug Hoff, Compliance Manager.
contact GSA at (833)- 4gsatax
For Release: January 4, 2019
Global Strategic Accountants LLC Announces New
Bookkeeping and Corporate Tax Services
ATLANTA — Demand for Back Office Accounting support and Corporate Tax services lead Global Strategic Accountants LLC to offer several levels of Accounting support for the communications industry.
Managing the back-office accounting and other accounting functions such as cash flow management, vendor administration and reconciliations of various income and expense streams can be the difference between success and failure for growing companies. Whether you are a start-up or an enterprise, GSA has the expertise and automation to efficiently handle your back office accounting process and corporate and personal income taxes.
“This is a natural extension of GSA’s services and expertise,” said Zach LaHood CPA, GSA Controller. As a trusted advisor on tax policy and proven back office support processes you can work with professionals who understand your business and have the accounting experience to make your accounting process effortless, so you can focus on growing your business. “ We have several levels of support depending upon your unique needs. GSA’s team can work along side your staff or CPA to offer support and reporting where needed, “ Zach added.
Back Office Accounting Services include Support levels such as standard “Bookkeeping” support for monthly account reconciliation and quarterly reporting up to “Controller” level support for a more robust suite of services such as forecasting, cash flow management, payroll and more.
Business Tax Services can include Federal and State Income Tax returns with support on gathering financial data as needed.
About Global Strategic Accountants LLC
Global Strategic Accountants LLC provides regulatory, tax, and compliance accounting via a suite of services under the brand name RBO®. These Regulatory Back Office services manage regulatory rules and policies; billing-related customer experience management; carrier licensing; and, reporting and remittance. Within the telecommunications space, GSA provides revenue assurance through its latest service, RBO® TEM (Telecom Expense Management For more information, go to GSAudits.com or email [email protected]
Learn from Tax and Technology experts, network with peers and find out what is new with one of the top tax content providers. You can even get CPE credits and hands on training! To find out more go here
See you in beautiful Hollywood Beach, FL!
For Release: April 18, 2018 Website: GSAudits.com
Global Strategic Accountants LLC Announces New
RBO® TEM Telecom Expense Management Services
for the Wholesale and Resale Carrier Market
- Eliminate Overcharges from Carriers to Resellers
- Find Unbilled Services from Resellers to Customers
- Automated SaaS Replaces Manual Carrier Invoice and Contract Auditing
ATLANTA — RBO® TEM (Telecom Expense Management) from Global Strategic Accountants LLC is a software-as-a-service product that systematically audits invoices from wholesale telecom carriers such as AT&T and Verizon as well as independent and local exchange carriers or resellers. TEM replaces manual efforts and ensures that resellers are not double-taxed and that the correct regulatory rules are applied to the bills.
“The worst scenario for carriers is to realize that they have been overcharged and were not able to recoup the costs because the time limit to claim those extra costs expired. RBO® TEM helps us challenge billing errors before the bill payment is even due,” said Samantha Maqueo, executive vice president of professional and corporate services, Global Strategic Accountants LLC. “Our reports help organizations by providing proof to support their claims of billing errors in a timely manner.”
“We literally have problems on every bill we receive. Manually auditing wasn’t working. We found every kind of mistake,” said Jim Shriver, unified communications service director, Onepath Systems. “This TEM solution has restored our control over cost and helped us focus on growth and profit.”
RBO® TEM is the first expense management solution with revenue assurance built in. For customers using billing service company Rev.io, RBO® TEM also links every wholesale cost element from the likes of AT&T and Verizon with elements on all end-user bills to ensure that resellers get every service billed to the end customer. “Rev.io’s new REST API can be used with GSA’s RBO® TEM so our mutual clients can capture all of their earned revenue,” said Rev.io Vice President of Sales and Marketing Evan Rice.
Customer trials show that the average reseller captures an additional 34 percent of gross profit by eliminating billing errors from their carriers. Overbilling, coupled with underbilling resale customers, is a costly and common issue in telecommunications.
“Invoice and contract auditing is the source of over half of the expense and revenue recovery by a carrier. The current process used by most carriers, like reverse audits, is archaic and outdated. We believe we have a first for our industry in mid-market revenue assurance automation. For every reseller, I say, ‘it’s time to automate!,’” said Matt LaHood, chief executive officer, Global Strategic Accountants LLC.
Rev.io, recognized as an Inc. 5000 company, provides sophisticated billing-as-a-service (BaaS) to communications and Internet of Things (IoT) service providers, enabling them to manage their end customers’ subscriptions, usage, taxation, billing, and payments. To learn more about Rev.io, go to the Rev.io website or give us a call at 866-470-5502.
About Global Strategic Accountants LLC
Global Strategic Accountants LLC provides regulatory, tax, and compliance accounting via a suite of services under the brand name RBO®. These Regulatory Back Office services manage regulatory rules and policies; billing-related customer experience management; carrier licensing; and, reporting and remittance. Within the telecommunications space, GSA provides revenue assurance through its latest service, RBO® TEM (Telecom Expense Management). In addition, the company’s certified incubator aids international or mobile carriers entering the lucrative North American market. GSA serves customers on five continents.
Global Strategic Accountants, LLC (GSA) is the leading outsourcing firm for Carrier Exemption. Carrier Exemption is one of the least understood responsibilities companies have with regard to efficient taxation. Customers often review a bill from their supplier and find unexpected taxes and fees. It is not good practice to pay your supplier taxes and fees when you are a registered carrier. It often leads to loss of profit on those sales.
Thanks to our broad base of experienced telecommunications advisers, GSA can assist any carrier in their needs to manage their own exemption to ensure their purchases do not get taxed on the way in. Likewise we assist wholesale carriers with managing tax exemption for their clients so the services you sell are not over taxed on the way out.
Contact us at [email protected] to find out about our full service Exemption Management Platform!
At Global Strategic Accountants, LLC. (GSA) We are often faced with some very complex issues related to carrier billing. More often than we would like, our new customers have not reviewed their original tax policy which may have been established years prior. When this occurs, we often find many costly updates that expose the source of tragic loss of profit or increased risk of audit. How is billing and tax complexity managed by GSA?
In order to properly bill a customer for telecommunications, the products and SKU’s need to be properly mapped to tax logic. Qualified telecom tax experts like GSA, support most tax logic engines that integrate with telecom billing systems (often called BSS/OSS applications). These are systems that handle all provisioning, CRM and billing rules for telecommunications and are dramatically different from financial systems like QuickBooks (This is a subject for another time).
When the products are mapped to tax logic and the billing system is fully implemented, all that is often needed is simply to schedule the bill processing date and handle changes to a customers’ order. When the bill is processed by the BSS/OSS billing module, it interacts with the tax logic and calculates the taxes based on three key criteria:
- The nexus of the sale (where you sold your telecom products and services)
- The type of product (VoIP, SIP, Wireless, traditional loops or some other type of product)
- The price you sold your product/Service.
The tax engine then builds the taxability for that specific set of criteria and returns the tax and fee liability to the bill or statement. And based on your bill format, these taxes can be:
- “Absorbed” into the actual products and services
- “Summarized” by category (Federal taxes and fees; State taxes and fees; municipal; etc)
- “Detailed” also called line item listing which is a tax by tax listing for all services on the bill.
At GSA, we have helped hundreds of carriers identify their specific tax policy as well as their bill presentment (Customer Experience) through billing and their compliance requirements. Let us help make this a streamlined part of your business so you can scale with confidence that you are collecting and remitting the right taxes while making the billing experience one that your customers can understand and appreciate.
Did you know that Licensing for a telecom is not a Necessary Evil rather it is an asset! FCC and state level Public Utility Commissions are very clear on who and how a carrier must be registered. And most regulating municipalities are no different. All want to know who are performing necessary communications to their constituency.
But, for the well informed and well planned enterprise, this is an opportunity. By planning for and recouping the cost of jurisdictional registration, licensing and reporting a carrier builds its foundation of business on solid grounds. Those that do not act appropriately spend more money than planned defending their inaction (something we will discuss in a future blog). Yes. Licensing is an asset. How do we know? GSA is often brought in to evaluate a company’s performance to compliance during an acquisition. We have seen the value decline by as much as 75% of the market value due to the target acquisition entity failing to comply with regulatory and indirect tax responsibilities. In today’s sophisticated investor pool, due diligence is designed to root out “successor liability” and for telecom companies the deepest pool of liability is in failed performance to regulatory and tax.
At the root of this failure is usually at the onset of business. Simply put, if you are not licensed to do business as a telecom, buyers may not be interested in that revenue and there goes the value of your company. Licensing, (and reporting) are the fastest way to build confidence for any future sale and if you can make a business perform the right way, your licensing asset will be a foundation others will want to buy.