FCC Imposes Penalty for Non-Compliance

On May 23, 2014 the FCC imposed a penalty of $408,668 against RB Communications,
Inc., d/b/a Starfone (Starfone or the Company) for providing interstate and international telecommunications services over a four-year period without first meeting important regulatory

Make sure you have the correct licenses for your services. Have GSA perform your regulatory review to mitigate any risk now.

FCC Form 481 Due July 1

Latest News: FCC Form 481 & State Filing Requirements due July 1

Have you filed?
The FCC Form 481 is required for all ETCs participating in the High Cost and/or Lifeline programs. It is due July 1, 2014.

Carriers seeking USF support in either the Lifeline/Tribal Linkup or High Cost must submit the financial and operations information pursuant to the FCC form 481 and any information specific to the state (various states require filing in addition to the FCC) by July 1, 2014.
Please contact GSA to begin to engage assistance and/or filing completion right away.

GSA Welcomes Samantha Maqueo to Executive team!

General Solutions Associates, LLC (GSA), a leading Telecommunications Regulatory Outsourcing and State and Local Tax compliance Advisor, welcomes our newest team member. Samantha Maqueo, who formerly served in various capacities as the Regulatory and Tax Compliance process owner, Billing and Tax Policy research professional, and State Regulatory Annual Reporting liaison for Cox Communications, Inc., Cox Enterprises, Inc., has joined GSA and will lead our Regulatory Advisory and Tax Consulting divisions.

Samantha is widely known by our industry to hold specific expertise in SALT (State and Local Tax Best Practices) as well as Federal and State Regulatory requirements and cost-saving proficiency streamlining, impacting the Telecommunications industry. Combined with GSA’s leading role in Business and Operational Support Systems (B-OSS) consulting, GSA expects further success in assisting their clients to increase efficiency in managing all their business needs as the industry changes and maintaining control through their enterprise B-OSS.

“As we have developed our verticals in Regulatory and SALT Outsourcing, GSA has searched for the right expertise to meet the growing customer demands in integrating their policies and practices with the right management solutions. From the moment we met Samantha we knew she possessed the right mix of knowledge and experience to meet our clients’ expectations.” Matt LaHood, CEO.

Samantha will be providing clients, and prospects alike, her perspective on Telecommunications industry challenges. She will impart GSA’s Best Practices approach to streamlined integration, which involves unification of disparate Operational Support System architecture with the help of GSA’s custom integration partner, Blue Hat Services (a leading custom CRM and API specialty group). She will also have the assistance of our internal: Wholesale and CLEC; Wireless and Lifeline; IXC and CABS, consultants, to enable our clients to successfully manage current and future demands of the industry.

Samantha received her Bachelors of Science, with a minor in Economics, from the University of North Georgia, (The Military College of Georgia) and went on to acquire her BBA in Accounting, with a minor in Finance as well. Her experience and certification as a CMI – Sales & Use Tax from the Institute of Professionals in Taxation, display her dedication to understanding her area of expertise, and the industry has responded to her.

Samantha is routinely invited to speak, with her most recent presentations at CompTel, Telestrategies, and RIA user conferences on important issues like Federal USF rules, Managing Telecommunications Exemptions, and Transaction Tax Outsourcing. These are particular areas of foundational success within GSA. Samantha is the Foundations Committee Chair for the UNG Young Alumni Board and is an active member of (WICT) Women in Cable Telecommunications and (IPT) Institute for Professionals in Taxations. Samantha will be leading the Telecommunications tax instruction, for the upcoming 2015 session, at Georgia Tech. She will be leading on behalf of the IPT.

For more information, please contact:
Matthew LaHood, CEO, General Solutions Associates, LLC. 678.687.1435 (D)


FCC released late 4/2/14 The Wireline Competition Bureau’s announcement of the final Lifeline Biennial Audit Plan. ETCs that receive $5 million or more from the low-income program, as determined on a holding company basis including all operating companies and affiliates, for calendar year 2013 will be subject to the first round of biennial audits.

To get started on your audit please call GSA at 678-304-6469.

Joe Solana, GSA’s President, will be participating in a highly regarded panel discussion at this year’s Telestrategies event! The event runs May 14-16 in Orlando Fl. Visit the website form more information.

GSA and TeleSphere Software to team up

February 23, 2014; For Immediate Release: TeleSphere Software, a leading provider in CABS billing solutions, Advantage CABS(SM), Advantage Mediation Plus(SM) and Advantage Wholesale Billing(SM) has chosen GSAssociates as their professional services partner to jointly serve mutual customers. We are announcing our partnership to let the telecommunications sector know that two of the most experienced providers in carrier billing, wholesale business process management, IS solutions and business process outsourcing have joined forces to serve the market.


Based in Missoula, MT, TeleSphere Software, a wholly owned subsidiary of Blackfoot Telecommunications Group, recognizes the needs of the industry are changing. “Due to FCC Reform, the CABS landscape has been altered. As a result, our customer’s operations are evolving and they are seeking additional expertise and demanding more integration between our billing systems and other mission critical BSS/OSS platforms. Despite FCC Reform and contrary to popular industry beliefs, CABS remains a viable source of revenue for carriers,” says Todd Twete, National Sales Director for TeleSphere Software. He added, “We have been impressed by GSA’s expertise and their best practices methodology which results in excellent quality of service and significant cost savings for our mutual customers. ”

GSAssociates, the premier telecom compliance outsourcing and business practice consulting company, is based out of Atlanta, GA. With over 10 years in the industry, GSA serves all carrier types on implementation of solutions based applications, consulting and compliance outsourcing services. GSA’s knowledge and expertise perfectly position them to assist TeleSphere and their customers. “We have built a great relationship with TeleSphere Software. We have worked with many marketplace solutions and TeleSphere has the corporate values and devotion to customer needs that we both share.” Says Matt LaHood, CEO of GSAssociates.

“We have seen a resurgence in carriers requiring billing support for CABS who are in need of assistance to navigate through overly complex changing regulations. Carriers are looking for expertise to augment their own staff to ensure conformity and effective results. We believe TeleSphere is the answer to keeping new regulations in check and assuring revenue targets are achieved for our customers.

For more information, contact Todd Twete at TTwete@telespheresoftware.com or Matt LaHood at matt@gsaudits.com.